Frequently Asked Questions
Sterling silver is an alloy made of 92.5% silver and 7.5% other metals, usually copper. This combination enhances durability while maintaining the beautiful luster of silver.
To keep your sterling silver jewellery looking its best, avoid exposing it to harsh chemicals, moisture, and perfumes. Store it in a dry place, preferably in a jewellery box or a tarnish-resistant pouch. Regularly polish with a soft cloth to maintain its shine.
While sterling silver itself is generally safe for sensitive skin, some people may react to the metals mixed with silver. If you have known metal allergies, please check the product specifications or contact us for more information.
Yes! Sterling silver is suitable for daily wear, but it’s best to remove it during activities that may expose it to chemicals or excessive moisture, such as swimming or exercising.
Tarnishing is a natural occurrence due to exposure to air and moisture. However, proper care and storage can minimize this. Regular polishing can also help keep tarnish at bay.
We accept returns within 24 hours of receiving the products, provided the item is in its original condition. Please check our return policy on the website for more specific information.
To find your ring size, measure the circumference of your finger using a piece of string or a measuring tape. You can also visit a local jeweller for an accurate measurement.
You can reach our customer service team through the contact form on our website, via email at business.koars@gmail.com, or by calling +91 9266477311. We’re here to help!